How do I transfer my app to a new device?

How you transfer Voyent Alert! depends on the type of device you use. While your individual phone may require something slightly different, we recommend the following:

Apple/ iOS Devices: To transfer your existing app and related Voyent Alert! account to a new iOS device you must first backup your phone and restore the backup to the new device. This will transfer both the Voyent Alert! app and your related user account data to the new device.  Information on how to do this can be found on the iOS backup page on the Apple Support Website.

Android Devices:  To transfer your existing app and related Voyent Alert! account to a new Android device you must first backup your phone and restore the backup to the new device using a 3rd party Android backup/restore service. This should transfer both the Voyent Alert! app and your related account data to the new device.

Show All Answers

1. How do I login to my account?
2. How do I view an alert?
3. How do I add new locations?
4. How do I move a "My Location"?
5. How do I delete a "My Location"
6. What is a topic?
7. How do I subscribe to a topic?
8. How do I unsubscribe from a topic?
9. What are the advantages of adding my name to my account?
10. How do I add my name to my account?
11. What are the advantages of sharing my location?
12. I keep getting asked about location tracking. Why is this?
13. Do I have to be in town in order to receive an alert?
14. If I close the app on my device, will I still receive notifications?
15. How can I change how I see Voyent Alert! notifications on my phone?
16. How can I change what sounds I hear for notifications on my phone?
17. How do I respond to a question?
18. How do I transfer my app to a new device?
19. Can I receive alerts if I'm using call control?