How do I view an alert?

All alerts and notifications that affect you will be sent directly to your device through your selected method of communication (the app, phone, SMS/Text or email). To learn about the alert simply open up the message or answer your phone.

However, if you would like to review the alert after the initial notification please use the following steps:

Voyent Alert App Users: Open the Voyent Alert! App and select the button on the bottom left of the screen (showing an exclamation point inside of a square). Then select the alert you would like to see.

Text/Email Users: Follow the “Full Details” link sent in the initial notification. This will take you directly to alert.  If you are no longer able to access the initial notification, login to your account here and select ‘Notifications’ in the top right hand corner of the screen.

Voice Users: Login to your account here. Once you have logged in select ‘Notifications’ in the top right hand corner of the screen.

Show All Answers

1. How do I login to my account?
2. How do I view an alert?
3. How do I add new locations?
4. How do I move a "My Location"?
5. How do I delete a "My Location"
6. What is a topic?
7. How do I subscribe to a topic?
8. How do I unsubscribe from a topic?
9. What are the advantages of adding my name to my account?
10. How do I add my name to my account?
11. What are the advantages of sharing my location?
12. I keep getting asked about location tracking. Why is this?
13. Do I have to be in town in order to receive an alert?
14. If I close the app on my device, will I still receive notifications?
15. How can I change how I see Voyent Alert! notifications on my phone?
16. How can I change what sounds I hear for notifications on my phone?
17. How do I respond to a question?
18. How do I transfer my app to a new device?
19. Can I receive alerts if I'm using call control?