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News and Updates - Finance

Posted on: January 7, 2021

Notice to Residents - Utility Bills *UPDATE*

Notice to Residents - Utility Bills

Update January 8th, 2021 at 8:30 AM -----

The financial software issue that we announced yesterday, which prints and emails town utility bills, has been fixed and utility bills will be mailed today.

We thank everyone for their cooperation. 

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Update January 7th, 2021 at 4:00 PM -----

Due to a software error on the part of the financial software which prints and emails town utility bills there will be a delay in mailing of utility bills this month.  If you would like to get your account balance please phone 780-849-8000 we will be able to provide you with your balancing owing.  You can pay this amount using simplyPay, online banking or in person at the Town office Mondays, Wednesdays and Friday (9:30am to noon and 1:00pm to 3:30).   

You will receive a copy of your bill when they are available.

At this time the Town of Slave Lake is unsure when the problem will be fixed, and ask residents for their cooperation. 

We will update everyone via social media and the town’s website when the utility bills are mailed.

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